Billing Terms & Condition
Billing Terms & Conditions
These Billing Terms & Conditions apply to all purchases made through MarkandHouston.com, operated by Houston Apex LLC.
1. Accepted Payment Methods
We accept the following payment methods at checkout:
- Major credit and debit cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Shop Pay
- Other payment methods as displayed at checkout
All payments are processed through secure, PCI DSS–compliant payment gateways, including Shopify Payments and PayPal. We do not store your full card details on our servers.
2. Currency
All prices displayed on MarkandHouston.com are listed in USD unless otherwise stated. If you are paying with a card issued outside the United States, your bank or card provider may apply currency conversion fees; these are outside our control.
3. Order Authorization & Billing
By placing an order, you confirm that:
- You are authorized to use the payment method provided
- The billing information you provide is accurate and complete
- You authorize Houston Apex LLC to charge the payment method for the full order total, including applicable taxes and shipping fees
Your card or payment account is charged at the time the order is placed, not at the time of shipment.
4. Sales Tax
Applicable sales tax is calculated at checkout based on your shipping destination and local tax regulations. The final tax amount will be shown before you confirm payment.
5. Order Verification
To protect our customers from fraud, we may verify order and billing details before processing. If we're unable to verify a payment method, we may contact you for additional information or cancel the order and issue a full refund.
6. Declined or Failed Payments
If a payment is declined or fails to process, your order will not be confirmed. Please check that your billing details match your card issuer's records, or try an alternate payment method.
7. Billing Errors
If you believe you've been billed incorrectly, contact us within 30 days of the charge at support@markandhouston.com with your order number, and we'll investigate and correct any confirmed error.
8. Price Changes
Prices are subject to change without notice. The price charged will always be the price displayed at the time your order is placed and confirmed.
9. Contact Us
Questions about billing or a charge on your account can be directed to:
Houston Apex LLC
Address: 944 Shank Rd, Dover, DE 19904, United States
Email: support@markandhouston.com
Phone: +1 (307) 372-2008
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)